Contact channel
Fanely support is available through the official LINE account.
Replies may take some time. Depending on your inquiry, we may ask for additional details.
Information to include
- The screen and action where the issue occurred
- The error message shown
- Your device model and iOS version
- Your Fanely app version
- Steps to reproduce the issue, if reproducible
Useful pages
When you need usage help
The Help includes core features and frequently asked questions.
When you want to check service status
Check the current service state on the Status.