Seller
Altive株式会社
Representative
Ryunosuke Muramatsu
Address
Lehua Minami-Tokiwadai 101, 1-11-6 Minami-Tokiwadai, Itabashi-ku, Tokyo, Japan
Phone number
07010603704
To avoid missed messages, please contact us through the Help and Fanely LINE whenever possible.
Sales price
The price shown in the in-app purchase screen and the App Store subscription purchase screen.
Fees other than product price
Users are responsible for communication fees required to use or download the app and contact support.
Payment method and timing
Payment is made through the App Store using the payment method set for the Apple ID. Timing follows Apple's terms and the purchase screen.
Service availability timing
Paid features become available in the app after purchase is completed. Availability may take time depending on connection state and purchase state reflection by Apple or RevenueCat.
Cancellation and refunds
Cancel subscriptions from App Store subscription management. Refunds are handled according to Apple's terms and procedures. We cannot directly process App Store payment refunds.
Operating environment
An iPhone running iOS 26 or later is required. Some features may be unavailable depending on device, OS, network, or App Store availability.
Special sales conditions
Free trials, discounts, and campaigns follow the in-app or App Store display when offered.
Contact
For inquiries, please check the Help and contact us through the Fanely LINE.